In the first act of the hit Broadway musical, "Hamilton," Aaron Burr's advice to the young Alexander Hamilton on how to be more successful is: "Talk less. Smile more." Upon reflection, I realized that I give the same advice to the CEOs I counsel on leadership. Being a good listener (talking less) is essential if you want your staff to feel comfortable with coming to you for feedback and guidance. Being approachable (smiling more) is an asset in cultivating relationships with donors, board members and others important to the growth of your organization. Both work in tandem with other important qualities (integrity, humor, confidence and strategic thinking are just a few examples) to create a well-rounded leader who is capable of managing people, programs and growth.
If you would like to learn more about leadership, please be in touch with me at firstname.lastname@example.org.
You can download the original Broadway soundtrack to Hamilton on iTunes. It's wonderful!